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Cornwall Innovation support helps young IT company to expand

A computer services company has doubled in size less than two years after relocating to a Cornwall Innovation Centre – and has plans for further expansion.

Gylly Computer Services joined the 40 companies based at Tremough Innovation Centre (TIC) in Penryn, Cornwall, in January 2015, hoping the award-winning business acceleration centre operated by Plymouth University on behalf of Cornwall Council would enable the fledgling firm to grow.


Less than two years on, Gylly has already doubled its workforce, hiring two new engineers to join the husband and wife team who started the firm, and plans to further its offering to the hospitality sector, potentially creating more new high-value jobs for Cornwall in the process.


Ian Mitchell, founder and Managing Director of Gylly Computer Services, said: 

“Tremough Innovation Centre gave me a good working environment with all the support I needed to grow and develop the business. I had been working at home on my own before moving to TIC, and having access to well-managed office space and a professional reception service really helped, as did the advice and guidance from the Cornwall Innovation team who were on hand to help me every step of the way, and the business support and drop-in sessions they organised for me.
“We certainly wouldn’t have grown this quickly without being based at TIC; relocating to the centre has helped towards our success, and it’s somewhere I’d recommend young businesses in Cornwall to consider if they want to grow quickly.”

Ian founded Gylly Computer Services in 2011 following a 15-year career working as an IT technician for Cornwall Council and Cornwall Fire and Rescue Services. After a restructuring at the authority, Ian decided to leave and start his own business, which he did in 2011. His wife Sophie began helping with the accounts and is now the Financial Director, and the business provides IT solutions to businesses, schools and homes throughout the South West, offering a one-stop shop for all technical requirements.


Ian added: 

“The business has grown a lot very quickly and we’ve now recruited two engineers. Our primary focus for the future is about developing our service for the hospitality sector; we’re already looking after two major hotels in Falmouth, and we are looking to expand into that field more.”

Tremough opened in 2012 and is one of three Cornwall Innovation Centres based in Penryn, Pool and Truro which provide tangible support to growth-hungry businesses to help them innovate and grow at a faster rate, with companies also benefiting from prime networking and support opportunities on site.


Specialising in supporting businesses in the creative, media and environmental science sectors, TIC has helped companies based at the centre to enjoy record annual growth of up to 40 per cent in one year thanks to the dedicated business support available on site.


Richard Snell, Manager of Tremough Innovation Centre, said: 

“We are delighted to have supported Ian and Sophie to grow their business so quickly, and helped Ian to make the transition from a one-man start-up based at home to a growing business winning contracts from major new clients.
“It can be a daunting leap to move from a home office to a professional environment and to start recruiting staff to expand your business, but with the right support, you are far more likely to succeed, and that support is one of the essential benefits for our clients of being based at an Innovation Centre.”

Cornwall Innovation has supported the creation of 369 new jobs during the last six years, and the three centres, ranked as amongst the best in the world by UK Business Incubation (UKBI), are home to 137 dynamic companies.


The Cornwall Innovation programme has been supported by £29million of investment provided by the European Regional Development Fund (ERDF) with the aim of boosting business growth and job creation in the region.


For more information about basing a business at one of the three Cornwall Innovation Centres, visit


Find out more about Gylly Computer Services and how they could help your business at

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